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Open beta · for system integrators and installers

Every alarm from every site. One dashboard.

Nexalarm collects notifications from Inim, Bentel, Tecnoalarm and any other panel brand, classifies them and makes them searchable in one place. No more juggling ten apps and a hundred emails.

  • No credit card required
  • Set up in minutes
  • Data hosted in the EU

The problem

Every panel has its own app. Every site its own inbox.

Integrators managing dozens of multi-brand sites act as a manual switchboard: reading, sorting, searching, piecing things together.

  • Notifications everywhereEvery brand has its own app, every customer their own inbox. An intrusion can get buried under dozens of routine tests.
  • No searchable historyWhen a customer asks “what happened on Tuesday night?”, the answer is a manual search across emails and apps.
  • Traceability rebuilt by handStandards like the Italian CEI 79-3:2024 require structured event records. Doing it site by site does not scale.

How it works

Up and running in three steps, nothing to install

Nexalarm works with the emails your panels already send. No hardware, no firmware to update, no contracts with manufacturers.

  1. 01

    Connect the mailbox

    Point Nexalarm at the IMAP mailbox that receives your panel notifications. Credentials are encrypted before they are stored.

  2. 02

    Nexalarm recognises and classifies

    Every email is read, matched to the right customer and classified: intrusion, tamper, fault or notification.

  3. 03

    See everything in one place

    A dashboard with history and filters by customer, type, brand and date. From the office or your phone.

Features

Everything you need to keep an eye on all your sites

Designed together with real installers, for everyday work.

  • Brand-agnostic

    Ready-made filters for Inim, Bentel and Tecnoalarm. For any other panel that sends email, create rules on sender, subject and body.

    • Inim
    • Bentel
    • Tecnoalarm
    • Any panel that sends email

    Coming soon:Webhook HTTPContact IDSIA-IP

  • Automatic classification

    Intrusion, tamper, fault, notification: every event gets its own colour and priority.

  • History and filters

    Find any event by customer, type, brand or date range in seconds.

  • Customer records

    Every site linked to its customer, with subscription status: active, expired, suspended.

  • Team roles

    Owner, Admin and Operator: everyone sees and edits only what they should.

  • Wherever you are

    Responsive interface, light or dark theme, English and Italian.

  • Complete audit log

    Every user action is recorded with date, author and detail. Useful for GDPR and for documenting events as CEI 79-3:2024 requires.

Security and compliance

Your customers’ alarms deserve the same rigour as your installations

Security and privacy are not a paid extra: they are part of every plan, from day one.

GDPRCEI 79-3:2024EU data
  • Encrypted credentials

    IMAP passwords are encrypted with RSA-4096 + AES-256-GCM. The key lives only on the dedicated worker.

  • Data isolated per company

    Database-level Row-Level Security: no organisation can see another’s data.

  • European datacentres

    Infrastructure hosted in the EU, all traffic over HTTPS/TLS.

  • Ready for CEI 79-3:2024

    Structured history and audit logs help document events as the Italian standard requires.

  • GDPR by design

    Data retention set per plan, permanent deletion 30 days after cancellation.

  • No access to your panels

    Nexalarm only reads notification emails: it never controls, arms or disarms a system.

Pricing

Clear prices, no quotes

Start free or try Starter for 15 days. Change plan as you grow, cancel anytime.

  • Free

    To try it with your first sites

    €0/month

    Start free
    • 1 user
    • Up to 10 customers
    • 7-day history
    • Unlimited email filters
    • Audit log
  • Starter

    For the independent installer

    €16/month

    Try free for 15 days
    • 2 users
    • Up to 30 customers
    • 15-day history
    • Unlimited email filters
    • Audit log
  • Recommended

    Professional

    For a growing portfolio of sites

    €45/month

    Choose Professional
    • 5 users
    • Up to 100 customers
    • 30-day history
    • Unlimited email filters
    • Audit log
  • Business

    For structured technical teams

    €75/month

    Choose Business
    • 10 users
    • Up to 250 customers
    • 60-day history
    • Unlimited email filters
    • Audit log

Enterprise

Volumes, SLAs and tailored integrations. Users, customers and history without preset limits, audit log included.

Let’s talk

FAQ

Frequently asked questions

Which alarm panels does Nexalarm support?

Nexalarm is vendor-agnostic: it works with any panel that sends email notifications. Preconfigured filters are available for Inim, Bentel and Tecnoalarm; for other brands you can create custom filters on sender, subject and email body.

Do I need to install anything on a server or my PC?

No. Nexalarm is a fully managed cloud service. All you need is an IMAP mailbox dedicated to your panel notifications: enter its credentials in the dashboard and you are done.

What kind of email account can I use?

Any provider with IMAP access: Gmail, Outlook, Aruba, OVH, company mail servers. We recommend a mailbox used only for panel notifications.

Are my email credentials safe?

Yes. IMAP credentials are encrypted with RSA-4096 + AES-256-GCM before being stored. The decryption key lives only on the dedicated worker and is never exposed to the web application.

How does the free trial work?

You get 15 days of full access to the Starter plan (2 users, 30 customers), no credit card required. When it ends, pick the plan that fits your business.

Can I cancel at any time?

Yes, there is no minimum term. Your data stays available for 30 days after cancellation, then it is permanently deleted.

Can other users see my customers’ data?

No. Every organisation is isolated at database level with Row-Level Security, on infrastructure hosted in European datacentres.

Can’t find your answer? Read the full FAQ or write to us.

Stop chasing notifications.

Connect your mailbox and watch the first alarms land in your dashboard. 15 days free, no credit card required.